Privacy Policy

Effective Date: October 5, 2026

Our Commitment to Your Privacy

North Star HR Solutions ("North Star HR" "we," "our," or "us") is committed to protecting the privacy and confidentiality of personal information entrusted to us by clients, prospective clients, website visitors, and business contacts.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website and in the course of providing our services.

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Job title
  • Information submitted through contact forms
  • Information provided when subscribing to newsletters or communications
  • Any information you choose to provide in messages, inquiries, or requests for services

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Pages visited and time spent on the site

This information helps us improve the performance and user experience of our website.

How We Use Your Information

We use personal information for legitimate business purposes, including to:

  • Respond to inquiries and requests
  • Provide HR consulting services
  • Communicate with clients and prospective clients
  • Deliver newsletters, articles, and other requested information
  • Improve our website and services
  • Maintain business records
  • Comply with legal and regulatory obligations

Email Communications and CASL Compliance

Where required by Canada's Anti-Spam Legislation (CASL), we will obtain your consent before sending commercial electronic messages.

You may unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link included in our emails; or
  • Contacting us directly using the information provided below.

Unsubscribing from marketing communications will not affect service-related communications that are necessary to administer existing business relationships.

Sharing of Information

North Star HR Solutions does not sell, rent, or trade personal information.

We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, including:

  • Website hosting providers
  • Email marketing platforms
  • Cloud storage providers
  • Business technology providers

These third parties are required to maintain the confidentiality and security of personal information and may only use it for authorized business purposes.

We may also disclose personal information when required by law or where necessary to protect our legal rights.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, meet legal requirements, resolve disputes, and enforce our agreements.

When information is no longer required, it is securely deleted, destroyed, or anonymized.

Security Measures

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

While we strive to protect personal information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.

Cookies help us understand:

  • How visitors use our website
  • Which pages are most frequently viewed
  • Ways we can improve the user experience

You may adjust your browser settings to refuse cookies; however, certain features of the website may not function properly as a result.

Access and Correction Requests

Individuals may request access to the personal information we hold about them and request corrections where appropriate.

To make a privacy-related request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The most current version will always be posted on our website with the effective date indicated at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Email:       sara@northstarhr.ca

Phone:      416-894-1079

Website:  www.northstarhr.ca